Healthcare AI investment focused on profit margins, ROI: report

Artificial Intelligence,

As providers and payers navigate an increasingly challenging financial environment, executives are targeting AI tools that show a clear return on investment.

Dive Brief:

  • Healthcare organizations are doubling down on adoption of artificial intelligence tools, particularly products most likely to improve profit margins and demonstrate clear return on investment, according to a report published Thursday by Klas Research and Bain & Company. 
  • For example, the four most common AI use cases among providers — ambient notetaking, clinical documentation improvement, coding and prior authorization — include revenue cycle management functions, the survey found. 
  • But so far, many provider executives say it’s too early to assess precise financial returns. Still, fewer than 5% of survey respondents said AI hasn’t met expectations in areas where the technology had been implemented. 

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