Healthcare AI investment focused on profit margins, ROI: report
Date postedOctober 23, 2025
As providers and payers navigate an increasingly challenging financial environment, executives are targeting AI tools that show a clear return on investment.
Dive Brief:
- Healthcare organizations are doubling down on adoption of artificial intelligence tools, particularly products most likely to improve profit margins and demonstrate clear return on investment, according to a report published Thursday by Klas Research and Bain & Company.
- For example, the four most common AI use cases among providers — ambient notetaking, clinical documentation improvement, coding and prior authorization — include revenue cycle management functions, the survey found.
- But so far, many provider executives say it’s too early to assess precise financial returns. Still, fewer than 5% of survey respondents said AI hasn’t met expectations in areas where the technology had been implemented.