Keeping Pace with Growth Through Efficient FMLA and Disability Patient Form Completion Services

Keeping Pace with Growth Through Efficient FMLA and Disability Patient Form Completion Services

Author: Blake McConnell

Outpatient care volumes are projected to increase by 18% over the next decade, with orthopedics emerging as one of the fastest-growing specialties. While this growth brings new opportunities, it also increases complexity for clinical staff through added documentation, coordination, and administrative work. To keep up with rising patient demand and satisfaction, orthopedic practices will need to focus on improving efficiency and streamlining their operations.

Too much time in ambulatory care is still spent on paperwork instead of patients. Orthopedic surgeons can spend up to 46% of their time on administrative tasks, and for nurses, heavy workloads are a major driver of burnout. The result is less face-to-face time with patients and a more stressful experience for care teams. As patient volumes continue to grow, these administrative pressures will only increase unless practices take steps to simplify workflows and give care teams more time to focus on what matters most: delivering a great patient experience outcome.

A Major Administrative Roadblock

One of the biggest opportunities to ease the administrative load and improve the patient experience is how disability and FMLA forms are handled. For orthopedic practices, these requests are already a major time drain, often involving back-and-forth with patients and employers, insurance companies, manual data entry, and coordination across multiple teams.

For patients, even a short delay can mean missed paychecks, job insecurity, or added stress during recovery. That’s why getting these forms done quickly really matters. But competing priorities and complicated form requirements make timely completion a challenge. In one orthopedic group MRO spoke with, it took two to three staff members to complete a single form, and turnaround times stretched to a week or more, leaving patients frustrated and waiting when they need support the most.

How Orthopedic Practices Can Improve Efficiency

With tighter staffing and growing administrative demands, many practices are turning to outside experts to handle time-consuming tasks like FMLA and disability forms. Offloading this work helps teams simplify workflows and stay focused on patient needs.

MRO’s Exchange Forms Service is designed to do just that by taking form management off your team’s plate so clinicians and staff can spend less time on paperwork and more time caring for patients.

Our Exchange Forms Service features:

• Remote disability and FMLA form completion services at no cost to healthcare facilities
• Contactless submission of forms for completion
• High levels of accuracy using the information within your EMR system
• A designated portal for tracking form status and delivery
• Secure, direct delivery to insurance carriers, HR departments, or patients
• Handling all patient communication through live chat and direct phone tree routing to MRO
• A direct number you can contact for questions and updates

We’ve helped our ambulatory partners achieve benefits such as:

• Reducing turnaround times from 7-14 days to as few as three business days
• Decreasing patient dissatisfaction
• Freeing up staff time to focus on patient care

Here’s what one of our partners shared from their experience working with MRO:

“We have nothing but great things to say about MRO. They handle our forms and medical records as precisely as we would if we did them in-house. They are a great resource to our company. Our Client Success Specialist and Manager are timely with every request I have sent them since the start of our partnership. I highly recommend them to anyone looking for the services they offer.”

• MRO Client

Final Thoughts

As orthopedic practices continue to grow, having the right support makes all the difference. By easing administrative pressure and improving efficiency, practices can keep up with rising demand without losing sight of what matters most: delivering great care and a better experience for every patient.

To learn more about how MRO supports orthopedic groups, visit our website[SR6] .