#AAOE2026: 3 Minutes With Leanne Galligan
At this year’s AAOE Annual Conference, taking place April 20-22 in Louisville, Kentucky, Leanne Galligan, Director of Patient Services at Peachtree Orthopaedic Clinic, will challenge how you think about culture and leadership. We asked them a few quick questions to preview their session—and the answers were too good not to share.
Session: Get S.H.A.R.P.: A Leadership Model That Keeps Teams Engaged
Q1: What’s one myth you’ll be busting in your session?
That retention is about raises or perks. It’s not. It’s about people feeling seen, heard, and acknowledged every day.
Q2: What’s a mistake you see all the time—and what should practices do instead?
Waiting for an engagement survey to act. Leadership is daily and finding ways for your staff to have a voice is key.
Q3: What’s one idea attendees can use right away?
Use “ACK cards”—quick, written acknowledgments for staff that take under a minute and mean the world.
Q4: What would you whisper to a first-time attendee during your session?
“This isn’t fluff—it’s the stuff that gets people to stay through hard days.”
Q5: What do you wish you’d known earlier in your career?
That retention isn’t about big gestures—it’s about small, consistent signals that people matter.
Q6: Why should someone on the fence attend?
Because you’re only as strong as your team—and this session gives you the tools to keep that team strong.
Q7: What trend is shaping this session?
Staff fatigue is high across healthcare. Engagement isn’t optional—it’s your competitive edge.
In a challenging environment with heavy demands on staff and difficulties in recruiting and retaining quality staff, having the right tools and insights isn’t optional—it’s essential. Leanne will give you both. But only if you’re in the room.
Seats are filling fast—don’t miss your chance to learn from Leanne and dozens of other experts at AAOE 2026. Did you know that over 60% of the speakers are AAOE members? They “get it” when it comes to smart orthopedic/MSK practice management!
Register Now: https://bit.ly/speaker-insights – Winter value pricing ends Thursday, January 15th!
