How Sutter Health Uses AI Agents to Handle Patients’ Scheduling, Refills & Billing Questions
Date postedSeptember 29, 2025
Sutter Health is rolling out Hyro’s AI agents, which give patients 24/7 support for things like scheduling, prescription refills and billing questions. These agents aim to make routine healthcare interactions faster and easier, while also freeing up staff to handle more complex cases and providing data insights to improve the overall patient experience.