How Can AI Transform Revenue Cycle Management Technology?

A new report commissioned by Smarter Technologies and produced by MedCity News reveals how medical billing staff perceive revenue cycle management software and the role that AI could play to improve revenue cycle management (RCM) tech. More than 90% of respondents expressed interest in AI-driven billing solutions, with top priorities being bill collection, patient financial services, and payer communication.

In a survey of 125 people who work in medical billing, respondents shared what they like and dislike about the medical billing status quo and the changes they’d like to see to transform medical billing into a seamless operation.

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