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Webinar

Refunds & Prepayments

Wednesday, October 15, 2025
12:00 PM - 1:00 PM (US Eastern Daylight Time)

Join Us Virtually

Refunds & Prepayments

Wednesday, October 15, 2025
12:00 PM - 1:00 PM (EDT)
   

In this webinar, participants will learn the essential practices for maintaining clean and compliant accounts in your medical practice. We will cover best practices for regularly managing patient refunds, prepayments, and credit balances, while also addressing key operational processes like merging duplicate accounts, sending patients to collections, and writing off balances when appropriate.

By following these systematic steps, practices can ensure financial efficiency, compliance with legal regulations, and improved patient relations.

Register Now!

For more information - contact Jessica Thornburg at jthornburg@aaoe.net 

  

Due to AAOE policies, AI Bots are not allowed in webinars, and AAOE staff will remove them. 

Registration Options

Credits Price
Non-Member Registration
$50.00
Member Registration
FREE

Product Add-ons

Price
Webinar Enhancements View Product $29.00
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Carol Ittig

Administrator, Children's Orthopaedic and Scoliosis Surgery Associates LLP
Carol Ittig, MBA, FACMPE, brings over 20 years of experience as an Orthopaedic Administrator, currently leading at Children’s Orthopaedic and Scoliosis Surgical Associates in St. Petersburg, FL. Her expertise spans strategic planning, financial management, and quality improvement. Carol is affiliated with MGMA, AAOE, and BSOF, and she is committed to advancing healthcare administration education.
 
 

Sondra Young , CPC

Children's Orthopaedic and Scoliosis Surgery Associates