Building a Sustainable and Patient-Centered DME Program
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Building a Sustainable and Patient-Centered DME Program
Tuesday, July 28, 2026 - 2:00 - 3:00 PM EST
A successful DME program can improve patient access to care, enhance the patient experience, and create meaningful value for orthopedic practices. This session explores the foundational components of building and sustaining a compliant, efficient, and patient-centered DME program, from operational structure to provider engagement and workflow development.
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Learning Objectives:
- Understand the strategic role of DME within orthopedic practices.
- Identify operational requirements for launching or expanding DME services.
- Recognize opportunities to improve patient experience while generating ancillary revenue.
For more information, contact info@aaoe.net.
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Alek Johnson, MHA
Director of Cast Room & Durable Medical Equipment at Midwest Orthopaedics at Rush
Alek Johnson is Director of Cast Room & Durable Medical Equipment at Midwest Orthopaedics at Rush, based in Chicago, IL, where he leads multi-site DME operations across 7 clinic locations and 12 ASCs. He oversees programs including bracing, biologics, cold therapy, and injection workflows, with a focus on scalable growth, compliance, and patient experience. Alek has driven significant revenue expansion through standardized workflows and strategic vendor partnerships. He serves as a Senior Advisor within the Academic Orthopaedic Consortium (AOC) DME Leadership Group and collaborates with peers and industry partners to advance national best practices in DME.