Online reviews and patient satisfaction surveys shape how patients form opinions long before they walk through the door, yet many positive experiences go unshared, creating an incomplete or imbalanced view of care. By soliciting patient feedback through review requests and satisfaction surveys, organizations can build a more accurate picture of their strengths and areas for improvement. Reputation management brings these efforts together by monitoring feedback across platforms, encouraging a more balanced and authentic review presence, and using insights to guide operational improvements and strengthen the patient experience.

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Testimonials

"We’ve worked with rater8 since May of 2021 and are happy with what they provide us."

"They provide a great avenue for process improvements and identifying deficiencies within the practice setting."

"rater8 seems to think of everything. They proactively are always looking to improve their service."

AAOE's Peer Review panel solicits input from customers and prospective customers to understand their ratings of potential Peer Review products and services.

rater8's research findings at a glance include: