Invest in Your Staff

AAOE Annual Conference 

“We send multiple staff to the AAOE Annual Conference, which has become an integral part of our ongoing commitment to excellence in orthopedic practice. The knowledge gained, coupled with the strengthened team dynamics, has positioned our practice for sustained success.” Dr. Michael Behr, Medical Director, OrthoAtlanta 

Women in Practice Management Conference 

“I would just encourage anybody who's even thinking about going to just take the leap and go. You won't regret it, and you will come out with so many tools to use in your practice to help you as a woman leader and also some friendships that you will probably have for the rest of your life. I met a group of women who to this day have a group cell phone chat to keep on supporting each other.” Kelly Hamburg, MBA, Director of Specialty Practices, Sauk Prairie Healthcare 

On-Demand Education

“As a new office manager, my practice administrator recommend I take the Foundations of Practice Management course. It provided a thorough overview of what to expect in my new role. I came away feeling more confident and with actionable ideas for improvements that could benefit our practice.” Rebecca Hunt, Office Manager, Orthopaedic Associates of Marlborough

Just-in-Time Peer Advice: Collaborate

“I love the AAOE Collaborate community because of all the resources out there. You don’t really have to reinvent the wheel…the experience and helpfulness of everybody is greatly appreciated.” Matt Penrose, Director of Clinical Services, Peninsula Orthopaedic Associates

Topical Deep Dives and Hot Topics: Webinars  

“The AAOE webinars are a great way to get some pertinent knowledge about a particular topic.  Since they are recorded, it is nice to have the option to listen at a time convenient for you in case you cannot attend the live session. The webinar summaries and job aids are also great resources.” David Kobasa, MSPT, Practice Manager, South Shore Orthopaedics 

Casting, Splinting, & Soft Goods On-Demand

"The program is an affordable, high-quality training option for practices that want their employees to learn proper techniques and improve their efficiency as they serve patients." Frederick M. Azar, MD, Chief of Staff, Campbell Clinic Orthopaedics 

Customer Service in the Orthopedic Practice 

“Good communication and customer service are a critical part of delivering quality healthcare. Training your staff about active listening, empathy and how to responded to upset patients are vital customer service elements that we use in our practice. AAOE’s Customer Service in the Orthopedic Practice course incorporates all the elements needed for that success.” Tom Pawlik, ATC/L, CIE, Ortho NorthEast