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AAOE Annual Conference FAQ

 

Click here to view the Virtual Conference HUB! Register, view schedule, and add to calendar! 

 

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General Information

 

Where can I view the conference schedule and register?

On the AAOE Annual Conference website! Linked here.

     

    What is the virtual conference schedule?

    • The virtual conference schedule has been updated on AAOE Annual Conference website
    • Click on ‘SCHEDULE’ to view the Schedule At A Glance, or ‘Session Schedule’ to view the full virtual session schedule

     

     

    How do I select the sessions I want to attend?

    Click here to visit the Virtual Conference Hub. This is where you will access the full schedule, the links to watch sessions live, add sessions to your calendar, and access handouts. Please note handouts are being added and will be available the week of the conference.

     

    What if I selected a wrong session or don't like the one I'm in and need to make a change?

    The Virtual Conference Hub will make it easier than ever to discreetly exit a session and join a new one. Simply navigate back to the Hub to click on the link to the session you want to attend.

     

    I just want to take classes on one day – is there a different price for that?

    It is one price because all conference registrants will receive the recordings for all sessions. We encourage you to join sessions as you are able and enjoy Conference All Year Long by watching the recorded sessions throughout the year as you are able or when the need arises.

     

    Can I have staff join me in a conference room for a session or do I have to pay for each staff person?

    If your other staff can safely join you in a conference room for a session, you can allow them to view the education sessions with you. If you have staff that would like to attend a session but are unable to do so in the same room, please contact AAOE for a discount code to access the content.

     

    Will registrants have access to session recordings and handouts?

    Yes, all session handouts will be available on the Virtual Conference Hub the week of the conference.

     

    Is there a final program? When and how will I receive it?

    The Final program can be viewed here.

     

     

    How do I ask a question during a session?

    Live Chats will be available for each session to pose questions to the speakers and other attendees.

     

    What if I have technical difficulties?

    AAOE Staff will be available during the virtual conference by phone or email! Call 800-247-9699 or email at info@aaoe.net

     

    Why is the fee the same even though the conference is on a virtual platform?

    AAOE is providing the same speaker sessions, education, and content that was being offered in San Diego. Additionally, all conference registrants will now be able to attend the pre-conference sessions and receive all session recordings as part of their registration fee.

     

    Mobile App

     

    Are you still doing an app?

    Yes! Search 'AAOE 2020' in the app store or Google Play to download for free!

     

    Where can I find the app?

    The app will be available in the apple app store and the google store by searching AAOE 2020.

     

    How do I log in?

    • Only registered attendees will have access to the app
    • Attendees will use the same email address that they used to register for the conference
    • Click the 'forgot password' button to set your password!

     

    How to log CMEs and CEUS

    • Click the ‘Session Tracking’ icon on the app homepage
      • Click ‘Check In/Out’ in the top right hand corner
      • Input 6 digit code given at the beginning of each session

     

    How do I update the app?

    • If there are changes that have been made to the app, a red notification will appear on the ‘sync’ icon across the top of the app. Click this to sync the app
    • Any schedule changes and new registrations will be updated in the app automatically once every 30 minutes

     

    CME, CNE , and CEU Information

     

    How do I earn CMEs and CEUs?

    Read the information below carefully. Each CEU type has different instructions for earning credit.

    First, visit aaoe.net/ MyCEUs  to let us know which CEU type you are tracking so we can send you the certificates and information you need post-conference.

    BOCATC, CNE, CME, HBMA, and NASBA credits will be tracked using session-specific check in and check out codes that you enter through the Mobile App. 

    If you're earning CNE, you also will be required to pass a knowledge quiz at the end of the session. You have until May 15 to complete the quiz for live credit.

    If you're earning AAPC credit, click here to download the AAPC Code Card and follow these steps: 

      • In the CEU Code column, enter the check-out code  shared at the end of the session  (you do not need to write down the check-in code provided at the beginning of the session).
      • Only sessions included on the  Code Card are eligible for AAPC s . Please note that some sessions are no longer available in the updated virtual conference schedule.
      • Retain your code card for CEU submission and possible random audit.
    1.  

    My physicians still need CMEs but I can’t pay for the conference, can they still register for the free CMEs?

    Yes, physicians can register for the conference for free to earn up to 10.25 CMEs. Please contact AAOE at info@aaoe.net or 800-247-9699 to register.

     

    I have nurses that need CNEs, do you have any of those?

    Yes! Virtual Conference attendees can earn up to 9.75 CNEs.

     

    Are the CMEs, CNEs, CPEs, and CEUs available for the recorded content?

    AAPC, CNE, HBMA, and NASBA are available as recorded content. CMEs may only be earned during the live event.

     

    I am unable to pay staff to participate on the weekend – when will the content be available for them to participate in the recorded content? Can they still earn CEUs?

    Conference registrants will receive the recordings of all sessions a few weeks after the conference and will be notified via email with instructions for accessing. You are welcome to share recordings with staff, but CEUs may only be granted to individual registrants. 

     

    Can my furloughed staff participate and earn CEUs?

    If your practice has at least one registered attendee for the conference and would like to provide the opportunity for furloughed staff to earn CEUs, please contact AAOE for a discount code to access the content.

     

     

    Virtual Conference Hub Instructions

    Click here to visit the Virtual Conference Hub.

     

    Logging In - AAOE Member Instructions

    1. Click here to access the Virtual Conference Hub.

    2. Click the blue “Already Have Your Pass? Click Here” text near the top of the screen.

    3. Click “Log In” on the left underneath AAOE Members. Login using your AAOE member login credentials. If you have lost or forgotten your username or password, please contact info@aaoe.net or 800-247-9699.

     

     

    Logging In - AAOE Non-Member Instructions

    1. Click here to access the Virtual Conference Hub.

    2. Click the blue “Already Have Your Pass? Click Here” text near the top of the screen.

    3. Click “Log In/Register” on the right underneath AAOE Non-Members.

    4. If you have never logged into the new AAOE Learning Center (launched April 2020), fill out the information on the right, select “I accept the AAOE Annual Conference Privacy Policy,” and click “Register.” Please be sure to use the same email you used when register for the AAOE Conference. If you have questions or are having trouble accessing or creating an account, please call AAOE at 247-9699 or email info@aaoe.net.

    5. If you have previously logged into the new AAOE Learning Center, enter your email and password on the left. If you have questions or are having trouble accessing or creating an account, please call AAOE at 247-9699 or email info@aaoe.net.

     

    Accessing Session Links, Handouts, Calendar Downloads, and CNE Quizzes

    1. Once signed into the Virtual Conference Hub, click on the title of the session, and then click the orange "More Info" button on the pop-up that appears.

     

    2. The links to everything you need are in one place!

    • The day of the session, the “Launch Session” button will be active and you will click it to be taken to the virtual session.

    • If the session is approved for CNE credit, the blue “Take Quiz” button will be active the day of the session for you to take the quiz for CNE credit (this will be available until May 15, 2020).

    • Download the session handouts by clicking the blue “Download Materials” button. Please note handouts are being added and will be available the week of the conference.

    • Click the blue “Add to my Calendar” button to add the session to your calendar.

     

    Registration Instructions for Free Physician Registration

    Click the blue “Already Have Your Pass? Click Here” text near the top of the screen.

    Click “Log In/Register” on the right underneath AAOE Non-Members.

     

    Fill out  the information on the right , select “I am a Physician” and “I accept the AAOE Annual Conference Privacy Policy,”  and click “Register.” If you have questions or are having trouble accessing or creating an account, please call AAOE at 247-9699 or email info@aaoe.net.

     


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