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Industry News
Wednesday, November 9, 2016   (0 Comments - view/add)
Self-Service Kiosks: Improving Collections, Efficiency, and Patient Experience »
  Collecting patient copays and past due balances can pose a major obstacle to front desk efficiency. When staff...
Tuesday, November 8, 2016   (0 Comments - view/add)
3 Steps to Building Trust Beyond the First Impression »
  Last month, we explored how important headshots and online rankings and reviews are to a patient’s initi...
Tuesday, November 1, 2016   (0 Comments - view/add)
9 Best Practices for Point of Service Collection and Payment Options »
  Success requires more than just updating the financial policy   " Don’t worry, you do...
Friday, October 21, 2016   (0 Comments - view/add)
Becoming Managers of Care in Value-Based Medicine »
  The rising cost of medical care is paving the way for the latest disruptor in healthcare: value-based medicine....
Thursday, October 20, 2016   (0 Comments - view/add)
Getting the Most Value From Value-Based Care »
  With the recent trend toward value-based care, it is essential that practice managers have a good understanding...
Friday, October 14, 2016   (0 Comments - view/add)
Winging it is Not an Option: Cyber Security and HIPAA »
  We read about them daily…another data breach involving Protected Health Information (PHI). For instance, earl...
Friday, October 7, 2016   (0 Comments - view/add)
7 Tips for Getting Great Headshots »
  In the companion article “Headshots & Online Rankings: Why They Matter to Patients & Why They Should...
Thursday, October 6, 2016   (0 Comments - view/add)
Online Reputations: Trends, Risks, and Opportunities »
  Based on Venel’s national patient study of 4,236 orthopaedic patients in 2016, nearly 80 percent of patients ar...
Friday, September 23, 2016   (0 Comments - view/add)
Headshots & Online Rankings: Why They Matter to Patients & Why They Need to Matter to You »
After being diagnosed with cancer in 2013, I did what so many patients do today. I turned to the Internet. I researched th...
Friday, September 16, 2016   (0 Comments - view/add)
AAOE Members Share: Online Reputation Management Strategies »
When searching for nearly any product or service, one of the first things you may do is scroll through the online reviews....
Friday, September 9, 2016   (0 Comments - view/add)
To Engage or Not to Engage Online With Negative Posters? That is the Question »
Many of the companies I have spoken with don’t really know when or how to engage with people leaving negative online comme...
Friday, August 26, 2016   (0 Comments - view/add)
Keys to Millennial Marketing and Engaging With the Mobile Generation »
As of April 2016, Millennials have surpassed Baby Boomers as the nation’s largest living generation . While this may not...
Friday, August 12, 2016   (0 Comments - view/add)
"In-Office" Collection Ratio »
How important is the “in-office” collection ratio today?  More so than it has been in over thirty years.  Why?&n...
Monday, July 18, 2016   (0 Comments - view/add)
When You Have the Right Numbers to Look At »
The basic premise is: “when one has the right numbers to look at, most decisions are easy.”  Too often practices mere...
Friday, July 15, 2016   (0 Comments - view/add)
Four Keys to Collecting in the Age of Patient Consumerism »
With high deductible insurance plans on the rise, patients are increasingly expected to pay for more and more of their own...

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