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"Yes, You Are That Good!" Takeaways from Leadership During a Crisis Series

Friday, October 9, 2020   (0 Comments)
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AAOE's free, multi-week virtual series, Leadership During a Crisis, kicked off Wednesday, October 7 with "Implementing Emotional Intelligence During Crisis to Build Practice Resiliency," presented by Susan Childs, Founder of Evolution Healthcare Consulting.

The past several months have been draining emotionally, mentally, and physically for you and your staff, with no sign of slowing down anytime soon. Childs's presentation provided much-needed guidance and support for practice leaders looking to develop resilient teams, address morale issues, and make space for their own self-care. 

She tackles any doubt head on by starting her presentation with the reassurance, "Yes, you are that good!"

Watch a short clip below!

 

Following the webinar, attendees were invited to a networking call to discuss these ideas and issues with their peers. 

Top takeaways from that conversation include:

  • Transparency. Keep in constant communication with your staff and be honest about what's happening in the practice.
  • Support. One attendee shared that her practice has developed a support hotline where staff can anonymously request support and resources from the practice.
  • Recognition. Provide whatever you are able to for staff. As the holidays approach, one attendee shared that her practice convened an Employee Engagement Committee to come up with fun ideas and activities for staff. Another practice has created a similar group that they call the Spirit Squad. 
  • Self-Care. One attendee suggested limiting your exposure to news or social media. During the webinar, Childs recommended establishing expectations and boundaries to avoid interruptions at night and on the weekends.

If you're not signed up for the series, it's not too late! Click here to register for the remaining four webinars in the series.


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