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AAOE Hot Topic: The Future of Patient Communication
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AAOE Hot Topic: The Future of Patient Communication

When: 07/13/2017
12:00 pm - 1:00 pm EST
Where: United States

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Title: The Future of Patient Communication - How Data Collection and Digital Care Navigation Will Change Orthopaedic Care



As reimbursement models shift, patients become more technologically savvy, and competition for business continues to grow, practices are faced with a growing need to communicate with patients outside of the office. This webinar will help your practice answer the following questions:

  • Why should your practice begin thinking about patient engagement? This section will cover the reasons why it is important for a practice to begin thinking about patient engagement. Specific topics covered will include an overview of bundled payment based reimbursement, the Quality Payment Program (MACRA/MIPS), and shifting patient demographics.
  • What is patient reported outcomes data? How can collecting PROs improve your practice?  This section will provide an overview of patient reported outcomes data, describe different ways to efficiently collect the information, and explain the reasons for doing so.
  • What is digital care navigation? How can engaging with patients improve your practice?  This section will define digital care navigation, and explore how active patient engagement will help reduce readmission rates, guide patients to better outcomes at a lower cost, and save care providers time and money.


Learning Objectives:

  • Outline the changes in healthcare that are requiring practices to adopt advanced patient engagement tools.
  • Summarize patient reported outcomes data and why it is important.
  • Discuss the best ways to collect patient reported outcomes data.
  • Define digital care navigation.
  • Explain how actively engaging patients will benefit both patients and clinicians.


Meet the Speaker


Charlie Giammattei, founder and CEO of MedTrak, Inc., has over 17 years of experience in the data collection and analysis space. The company was founded in 1999 when Charlie programmed Palm Pilots to help his father, an orthopedic surgeon, collect data from his patients. Since then, MedTrak's CareSense system has helped over 200 hospitals, practices, and companies collect and analyze data from millions of patients. Charlie has a Bachelor of Arts degree in computer science from Williams College



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