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AAOE Hot Topic Webinar: Orthopaedic Group Telephone Systems: Best Practices & Trends
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AAOE Hot Topic Webinar: Orthopaedic Group Telephone Systems: Best Practices & Trends

When: 06/23/2016
12:00 PM
Where: United States
Presenter: Joseph N. Scott, Intellisound

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Today’s orthopaedic group practice relies on their telephone system more than ever. How practices manage their telephone activity directly impacts their bottom line and reflects the quality of healthcare they provide. If you can’t properly manage a patient’s phone call, how can they expect you to manage their healthcare? Best practices include personnel etiquette training and monitoring, utilizing the latest proven technologies and overall telephone image.  Whether you are looking to replace your existing phone system or improve how your current system is utilized, best practices are a must. Tune in for the latest. 


Meet the speaker: Joseph N. Scott, President/CEO, Intellisound

Joe founded IntelliSound, Inc. in 1997 in Atlanta, GA.  IntelliSound produces telephony based audio recordings exclusively for the healthcare industry.  Clients include over 1400 medical practices, clinics, and hospitals nationwide.  Prior to IntelliSound, from 1990-1997, he was Vice President of Sales and Account Services for GM Voices providing similar services.  He began his career in voice communications and information services in 1987 with Cox Enterprises.  In 2004 Joe relocated his business and family to Asheville, NC.

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