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Understanding Orthopaedic Staff Roles
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When: Thursday, November 15
1:00 - 2:00 pm ET
Where: United States

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Title: Understanding Orthopaedic Staff Roles




Do you believe that the roles your employees play on your orthopaedic practice staff are identical to their job titles and/or their job descriptions? Do you believe that staff roles are best determined by personality type? This webinar suggests that a more effective way to build and manage your orthopaedic practice team is to define team roles through employee behaviors. The speaker will provide 10 rules of behavioral team roles that can help orthopaedic administrators select and build high-performing teams, build more productive staff relationships, improve the employee recruitment process, build greater team trust and understanding, and increase their own effectiveness. This speaker introduces and describes in detail Belbin’s highly-regarded and widely-used team role theory, and she offers lessons learned when applying team role theory to practice. Finally, she offers an easy-to-implement method for assessing current team roles and a simple four-question checklist that will help orthopaedic administrators balance an imbalanced team.

Learning Objectives:

  • Learn how balancing behavioral team roles can strengthen an orthopaedic practice team.
  • Understand at least three benefits of a behaviorally balanced orthopaedic team.
  • Recognize up to nine behavioral team roles in Meredith Belbin’s team role theory.
  • Assess your orthopaedic staff to determine if they are behaviorally balanced.
  • Identify at least four strategies you can use to balance a behaviorally imbalanced orthopaedic staff.


This webinar is part of our 2018 E-Learning Series. This webinar and the complete series is free for AAOE members. This webinar is $69 for state society members ($99 for non-members), and the series is $828 for state society members ($1,188 for non-members). Learn more about the series.


Meet the Speaker:


Laura Hills

Dr. Laura Hills is the President of Blue Pencil Institute, a personal and professional development firm in Fairfax, Virginia. She is the author of six successful business books and hundreds of articles on topics that include practice management systems, human resources, marketing, communication, leadership, teamwork, work/life balance, and goal-setting. Hills has been a practice management consultant, speaker, and author for more than 30 years and has written a human resource column in The Journal of Medical Practice Management since 1998. She earned a Doctor of Arts with a focus on adult learning and leadership studies. 

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